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ÉTUDE DE CAS. Ce cas porte sur le leadership de Herb Kelleher, principal dirigeant de Southwest Airlines (SWA), première compagnie aérienne américaine à bas prix.
Ce cas porte sur le leadership de Herb Kelleher, principal dirigeant de Southwest Airlines (SWA), première compagnie aérienne américaine à bas prix. Il aborde également l’impact de ce leadership sur le climat de service dans lequel travaillent les employés de L’entreprise.
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CASE STUDY. The case is told in the words of the federal government bureaucrat who blew the whistle about the corruption. The way federal civil servants dealt with the whistleblower’s revelations is examined.
CASE STUDY. The case depicts the subtleties of the China-Japan politico-economic relations and discusses the involvement of other important actors, such as the US and the EU, in the struggle for resources.
CASE STUDY. The challenge facing its CEO, Sanjay Agarwal, was to make Kingfisher Airlines bounce back from its precarious position.
