Operations & Logistics Management
Showing 16–26 of 26 results
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Eastern Medical Faculty Foundation: The Internal Medicine Call Centre Service
8,00 $ – 50,00 $CASE STUDY. This case is about the management and analysis of a service capacity system in a call centre at a healthcare facility.
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Accessing the Montréal-Pierre Elliott Trudeau Airport: A Real Dilemma!
8,00 $ – 50,00 $CASE STUDY. This case is based on a real situation; it looks at the management of access to Montreal’s Pierre-Elliott-Trudeau Airport from the city centre via public transport.
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Managing Preferred Suppliers at Komatsu Canada
8,00 $ – 50,00 $CASE STUDY. The case presents the approach adopted by Komatsu to build and maintain business relations with its preferred suppliers.
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The Logistics Challenges of Recycling Tires in Quebec
8,00 $ – 50,00 $CASE STUDY. The implementation of a network for the collection and distribution of used tires in Quebec raises issues related to matching supply and demand and raises problems of reverse logistics.
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Transportation Management in Quebec’s Paint Recovery Network
8,00 $ – 50,00 $CASE STUDY. This case describes the collection network for recovered paint in Quebec and highlights a question being debated by decision makers in the management organization that oversees this network.
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Outfitting the Cadets
8,00 $ – 50,00 $CASE STUDY. The person in charge of ordering and stocking clothing for the Chambly Cadet unit is experiencing delivery problems.
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A Faulty Memory…
8,00 $ – 50,00 $CASE STUDY. Following checks on computers delivered over the past three weeks, the Computer Service Department of Coop HEC Montréal had discovered a deficiency on one of the two memory banks of the motherboard.
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A Difficult Promotion at Sobeys
8,00 $ – 50,00 $CASE STUDY. The young manager must find a way to ensure the smooth running of the event while putting an end to the series of problems caused by the supplier.
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Gomak Inc.
8,00 $ – 50,00 $CASE STUDY. Gomak Inc. is a small business in the distribution industry. Mr Gauthier is considering changing the ordering pattern to improve both the company’s performance and cash flow.
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Flowcasting: A Breakthrough in Supply Chain Integration
8,00 $ – 50,00 $CASE STUDY. This case describes the events that led to a breakthrough in the field of supply chain integration: Flowcasting uses forecasts produced at the store level to replenish the entire supply chain.
Showing 16–26 of 26 results