Technologies de l'information
Découvrez nos études de cas en technologies de l’information. Les études de cas sont l’œuvre d’auteurs de renommée internationale de HEC Montréal et de Wits Business School.
Informations pour professeurs concernant l’achat des études de cas
Affichage de 1–15 sur 30 résultats
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Cellulant: Digital Innovation for Financial Services in Africa
50,00 $CASE STUDY. How best to respond to the changing needs of Cellulant’s own customers – the banks and merchants – so that, in turn, these customers could respond to the changing needs of their customers.
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From Students to Alumni: Implementing CRM to Build Lifelong Relationships at HEC Montréal
8,00 $ – 50,00 $CASE STUDY. This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category of enterprise system – a university.
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Implementation of the SAP ERP at MedBec
8,00 $ – 50,00 $CASE STUDY. In this role-playing game, you have been chosen to be part of the SAP ERP implementation team at MedBec, a producer of generic pharmaceuticals.
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Spin-offs at Tremcar: Partnerships for Growth
8,00 $ – 50,00 $CASE STUDY. The Tougas brothers started Tremcar, a food-grade tanker trailer manufacturer, in 1962 and sold it to Jacques Tremblay and his partner in 1987. This case presents an entrepreneur who chose to create spin-offs as a growth and competitive strategy.
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From On-Premises Software to Software-as-a-Service: Transforming C3 Solutions
8,00 $ – 50,00 $CASE STUDY. This case describes the evolution of a software development firm’s infrastructure supporting the development, delivery, and operation of applications over two decades.
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Managing Multicultural Team Training
8,00 $ – 50,00 $CASE STUDY. InternaCom is one of Canada’s largest telecommunications companies, with subsidiary offices in Singapore, Tokyo, New York, Berlin and São Paulo.
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The Course Management Process for an Undergraduate IT Class at Scholastic University
8,00 $ – 50,00 $CASE STUDY. Analyze the course management process and provide Smith with a solution that leverages information technologies to optimize her time and that of teaching assistants as well as other course resources.
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eNatis: What Went Wrong?
50,00 $CASE STUDY. On 31 May 2007, Werner Koekemoer, project manager for the eNaTIS (a new national traffic information system) in the Department of Transport, and Johan Vorster, project director of Tasima (the consortium that had developed the system), met to reflect on the highly publicised failure of the new traffic information system on 12 April, just over a month before.
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Ça Va de Soi: A Phoenix Rises from the Ashes of a Failed IT Project
8,00 $ – 50,00 $CASE STUDY. This two-part case study of a Canadian knitwear SME called Ça Va de Soi (CVDS) presents a real-life situation: an IT project failure (part A) and how the project was “resuscitated” and transformed into a success (part B).
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Autopsy of a Data Breach: The Target Case
8,00 $ – 50,00 $CASE STUDY. This case revisits the events in late 2013 that gave rise to what was at the time the largest breach of confidential data in history.
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Surviving SAP Implementation in a Hospital
8,00 $ – 50,00 $CASE STUDY. On January 1, 2011, the Valle del Lili Foundation, a university hospital in Cali, Colombia, went from using paper for medical records and all associated clinical and administrative processes to managing everything electronically.
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Managing IT Resources in the Context of a Strategic Redeployment: A Hydro-Québec Case Study
8,00 $ – 50,00 $CASE STUDY. Faced with the constant pressure from internal customers, who want answers to their problems on increasingly short order, based on the best possible expertise and at the lowest cost, Hydro-Québec’s IT Solutions Department (ITSD) decided to undertake a twofold structural change.
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Reinventing the Practices of Distance Information Systems Development: CGI and the Hubble Project
8,00 $ – 50,00 $CASE STUDY. This case study delves into the challenges faced by CGI, which has just signed an agreement for a major project involving the development of information systems for a client in Los Angeles.
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Taking on the Challenge of IT Management in a Global Business Context: The Alcan Case
8,00 $ – 50,00 $CASE STUDY. This case describes the evolution of IT management at Alcan during the period from 2006-2007.
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The CIM Project
8,00 $ – 50,00 $CASE STUDY. The objective of the CIM (Credit Insurance Management) project was the complete restructuring of the IT systems that supported the management and marketing of the Credit Insurance products offered by CanLife, a major Canadian life insurance company.
Affichage de 1–15 sur 30 résultats