Ça Va de Soi: A Phoenix Rises from the Ashes of a Failed IT Project

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CASE STUDY. This two-part case study of a Canadian knitwear SME called Ça Va de Soi (CVDS) presents a real-life situation: an IT project failure (part A) and how the project was “resuscitated” and transformed into a success (part B).

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Description

Ça Va de Soi: A Phoenix Rises from the Ashes of a Failed IT Project: Abstract

This two-part case study of a Canadian knitwear SME called Ça Va de Soi (CVDS) presents a real-life situation: an IT project failure (part A) and how the project was “resuscitated” and transformed into a success (part B). The case highlights:

  • The challenges and risks of IT projects for SMEs
  • The importance of evaluating and selecting the right IT supplier and managing relationships
  • How, during a retrospective, lessons learned from a project failure can be transferred and applied to other IT projects

Teaching objectives

This case aims to have students reflect on and discuss the following:

  • The challenges and risks of IT projects carried out by SMEs
  • The importance of carefully evaluating and selecting IT suppliers and managing relationships with them
  • How lessons learned from a failed project can be transferred and applied to other IT projects

Main themes covered

  • Key characteristics of SMEs and IT adoption drivers
  • Importance of a strategic IT vision and IT project alignment
  • Challenges and risks of IT projects for SMEs
  • Importance of evaluating and selecting appropriate business partners
  • Lessons learned from an abandoned project (transforming drifting projects)
  • Project failure and project success

Concepts and theories related to the case

  • IT adoption drivers of SMEs
  • Strategic IT vision and project alignment
  • IT project risk management and success factors
  • The application of lessons learned to other IT projects

Multi-part case

  • Part A: The Fall
  • Part B: The Rise (included only with Teaching license purchases)

Additional information

Teaching notes are available for teachers only. Contact the HEC Montréal Case Centre for more information.

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,

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