Dragos Vieru is an associate professor of information technology at École des Sciences de l’Administration, Téluq-Université du Québec, Montreal, QC, Canada. He is a full researcher at Groupe de recherche en systèmes d’information (GReSI – HEC Montreal) and associate researcher at Centre francophone d’informatisation des organisations (CEFRIO).
Expertises : IT-driven organizational change, IT strategy and governance, emerging organizational structures (mergers and outsourced business functions), knowledge sharing, and social media in organizational context
CASE STUDY. The case presents the real-life situation of XRM Vision, an SME IT consulting firm specializing in the design and implementation of CRM solutions.
CASE STUDY. This two-part case study of a Canadian knitwear SME called Ça Va de Soi (CVDS) presents a real-life situation: an IT project failure (part A) and how the project was “resuscitated” and transformed into a success (part B).
