Services publics
10 résultats affichés
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Immersive Training: Building the Police Force of the 21st Century
8,00 $ – 50,00 $CASE STUDY. This two-part case describes the efforts of the Longueuil agglomeration police department (SPAL) and Fady Dagher, its chief of police, to improve relationships between the officers and the communities they serve.
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Alain St-Pierre: The Man Who Fought More Than Fire
8,00 $ – 50,00 $CASE STUDY. This case tells the story of Alain St-Pierre, fire captain and the most decorated firefighter in Montréal’s history, from childhood through retirement.
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Sylvie Voghel, FCGA: Accounting, Figures, Columns, Strategy, and Much More…
8,00 $ – 50,00 $CASE STUDY. The case describes Sylvie Voghel’s journey from her first job as an auditor at Hydro-Québec to her managing position at Enveloppe Concept, a family-run concern.
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Social Events at the Workplace: A Mandatory or Optional Activity?
8,00 $ – 50,00 $CASE STUDY. Judy is a very reserved and shy employee who is not keen on attending social activities at work. A game of bowling and dinner with the team are scheduled to take place in two weeks.
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Gatineau vs. Ottawa: Competing for the Same Clientele
8,00 $ – 50,00 $CASE STUDY. A deputy mayor of Gatineau, Quebec, wishes to emphasize the city’s unique strengths while minimizing comparisons with its neighbour, Ottawa, Canada’s national capital and a major tourism centre.
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Louise Roy: Intrapreneurship through Organizational Change
8,00 $ – 50,00 $CASE STUDY. This case describe the career of Louise Roy, a woman who has shown outstanding leadership in the organizations she has managed.
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Managing IT Resources in the Context of a Strategic Redeployment: A Hydro-Québec Case Study
8,00 $ – 50,00 $CASE STUDY. Faced with the constant pressure from internal customers, who want answers to their problems on increasingly short order, based on the best possible expertise and at the lowest cost, Hydro-Québec’s IT Solutions Department (ITSD) decided to undertake a twofold structural change.
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We Gave Them a Tool, but Hardly Anyone’s Using It! Untangling the Knowledge Management Dilemma at TPA
8,00 $ – 50,00 $CASE STUDY. Many organizations underestimate the challenges associated with the use of a knowledge management system (KMS). To better understand the nature of these challenges, this case describes the knowledge management efforts of a state governmental agency in the United States: Technology Project Authority (TPA).
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Bertie before George VI
8,00 $ – 50,00 $CASE STUDY. In December 1937, Prince Albert, the Duke of York (Bertie), had no desire to be King. His birth order, his shyness, and his speech impediment all seemed to preclude his ever ascending the throne.
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Taking a Step Back Before Moving Forward: Adopting a Collaboration Platform
8,00 $ – 50,00 $CASE STUDY. This case describes the difficult adoption of a collaboration technology within an organization, and the approach used to analyze and diagnose the weaknesses of the adoption process so as to correct the situation.
10 résultats affichés