technologie de l'information
8 résultats affichés
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From Students to Alumni: Implementing CRM to Build Lifelong Relationships at HEC Montréal
8,00 $ – 50,00 $CASE STUDY. This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category of enterprise system – a university.
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Kalahari.com: Going Places with the Marketplace
50,00 $CASE STUDY. In February 2010, online retail company kalahari.com, launched the Marketplace, a trading platform aimed at allowing third parties to use the kalahari.com site to sell their goods.
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The Course Management Process for an Undergraduate IT Class at Scholastic University
8,00 $ – 50,00 $CASE STUDY. Analyze the course management process and provide Smith with a solution that leverages information technologies to optimize her time and that of teaching assistants as well as other course resources.
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eNatis: What Went Wrong?
50,00 $CASE STUDY. On 31 May 2007, Werner Koekemoer, project manager for the eNaTIS (a new national traffic information system) in the Department of Transport, and Johan Vorster, project director of Tasima (the consortium that had developed the system), met to reflect on the highly publicised failure of the new traffic information system on 12 April, just over a month before.
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Such a Little Change!
8,00 $ – 50,00 $CASE STUDY. This case outlines the implementation and consequences of a seemingly minor organizational change at an up-scale hotel.
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Managing IT Resources in the Context of a Strategic Redeployment: A Hydro-Québec Case Study
8,00 $ – 50,00 $CASE STUDY. Faced with the constant pressure from internal customers, who want answers to their problems on increasingly short order, based on the best possible expertise and at the lowest cost, Hydro-Québec’s IT Solutions Department (ITSD) decided to undertake a twofold structural change.
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Reinventing the Practices of Distance Information Systems Development: CGI and the Hubble Project
8,00 $ – 50,00 $CASE STUDY. This case study delves into the challenges faced by CGI, which has just signed an agreement for a major project involving the development of information systems for a client in Los Angeles.
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Taking on the Challenge of IT Management in a Global Business Context: The Alcan Case
8,00 $ – 50,00 $CASE STUDY. This case describes the evolution of IT management at Alcan during the period from 2006-2007.
8 résultats affichés