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The Phone Shop: Growth and the Entrepreneur (Part A)
50,00 $CASE STUDY. In August 2006, the lease on The Phone Shop – a business that the Brill family had run for the past 18 years – was up for renewal.
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We Gave Them a Tool, but Hardly Anyone’s Using It! Untangling the Knowledge Management Dilemma at TPA
8,00 $ – 50,00 $CASE STUDY. Many organizations underestimate the challenges associated with the use of a knowledge management system (KMS). To better understand the nature of these challenges, this case describes the knowledge management efforts of a state governmental agency in the United States: Technology Project Authority (TPA).
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