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ÉTUDE DE CAS. Ce cas porte sur la gestion des processus, tout particulièrement la documentation et la détermination des indicateurs de performance.
Ce cas porte sur la gestion des processus, tout particulièrement la documentation et la détermination des indicateurs de performance. Il s’agit d’un cas court et efficace qui permet d’améliorer la maitrise des étudiants des méthodologies de documentation des processus administratifs et la formulation des indicateurs de performance.
Le cas a été mis à jour en janvier 2021.
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CASE STUDY. This case describes the collection network for recovered paint in Quebec and highlights a question being debated by decision makers in the management organization that oversees this network.
CASE STUDY. This case describes how the decision was reached to select Montreal as the future assembly site for Bombardier’s new CSeries family of aircraft.
CASE STUDY. Louise Murray, Vice-President of Tour Planning and Partnerships at Cirque du Soleil, has been informed that the company has received two unsolicited partnership proposals to present a show in Istanbul, Turkey. Both offers are serious and the projects are potentially interesting.
