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ÉTUDE DE CAS. Transformation en profondeur du rôle des caissières dans le réseau des caisses du Mouvement Desjardins, elles passent des transactions d’accommodement à un rôle de conseillères auprès des membres.
Moi, devenir vendeuse! est une étude de cas de Dominique Dorion et Guy Archambault.
Transformation en profondeur du rôle des caissières dans le réseau des caisses du Mouvement Desjardins, elles passent des transactions d’accommodement à un rôle de conseillères auprès des membres.
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