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CASE STUDY. The management team managed to exploit loopholes in the group’s integrity management systems so as to take advantage of the influence that members of the Gupta familya had over state machinery and land lucrative contracts with state-owned enterprises. When SAP’s own investigations showed the leaked information to be true, CEO, Bill McDermott and the company’s executive team had to decide how best to respond in order to prevent similar dishonesty in the future.