operations management
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Logistical Challenges of Preparing Surgical Materials for the Montreal University Health Centre
8,00 $ – 50,00 $CASE STUDY. In summer 2019, administrators in the Procurement and logistics department (PLD) of the University of Montreal Health Centre (CHUM) were wondering about how to deal with an imminent surge in demand.
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Operations Management Challenges at Heathrow Airport
8,00 $ – 50,00 $CASE STUDY. The case, which is based on Normand Boivin’s experience as Chief Operating Officer at Heathrow Airport, addresses various issues related to capacity, customer satisfaction, and solutions to be reviewed and implemented.
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