Management & Strategy
Showing 661–675 of 785 resultsSorted by latest
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Un CASC (centre d’appels de service à la clientèle) sens dessus dessous…
8,00 $ – 50,00 $ÉTUDE DE CAS. Un CASC (centre d’appels de service à la clientèle) d’une entreprise vit des problèmes assez graves suite à la décision de la direction des opérations d’augmenter de 50 % sa productivité en un an.
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Les tourments de Bruno, un jeune diplômé en recherche d’emploi
8,00 $ – 50,00 $ÉTUDE DE CAS. Bruno a récemment complété un B.A.A. à HEC Montréal. Il remet toutefois en question son intérêt pour la gestion des opérations et se demande s’il est suffisamment outillé pour faire son entrée sur le marché du travail.
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Le coût humain d’une fusion mal gérée
8,00 $ – 50,00 $ÉTUDE DE CAS. Ce cas fait état de la situation d’une infirmière qui vit difficilement une fusion de deux établissements dans le secteur de la santé, soit deux CLSC.
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IPL, or How to Instill an Entrepreneurial Culture through Spin-Off
8,00 $ – 50,00 $CASE STUDY. This case presents the experience of IPL, a company that has developed an extensive network of small firms in its immediate environment by supporting employees who wish to go into business for themselves.
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The National Arts Centre: A Unique Institution in North America
8,00 $ – 50,00 $CASE STUDY. In 2006, it was time for the management team to take stock of the first plan, to assess the results achieved and to develop a second strategic plan based on the successes and the adjustments needed to improve its position in areas where the NAC was still falling short of stakeholders’ expectations.
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T.E.K.: Development of a Change Project
8,00 $ – 50,00 $CASE STUDY. A small plant, owned by a multinational is experiencing difficulties. Operating costs are high and local management is having trouble in identifying problems.
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The Old Guard
8,00 $ – 50,00 $CASE STUDY. The hiring of a new manager in a computer training centre creates a stir among the company’s trainers.
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Helen Lemay’s Departure
8,00 $ – 50,00 $CASE STUDY. Upon returning to work after his vacation, the director of a training centre learns that the receptionist that he was planning to promote has resigned.
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Jack Davidson’s Dilemma
8,00 $ – 50,00 $CASE STUDY. The manager of the Organizational Design Department of a large manufacturing company must take steps to reduce his workload and to better allocate his analyst’s tasks.
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CUI-ZINE: A Company under Pressure
8,00 $ – 50,00 $CASE STUDY. How the company started its internationalization process and how it managed the various activities related to this internationlization.
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The Manager’s Job at BP: Decision Making and Responsibilities on the High Seas
8,00 $ – 50,00 $CASE STUDY. Based on public documents, the case revisits the recent history of the world’s fourth largest company, BP p.l.c. The events described confront students with some of the challenging situations top managers face when corporate reputation and performance are at stake.
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The Canadian National Railway Company’s (CN) North American Strategy
8,00 $ – 50,00 $CASE STUDY. With market growth in North America slowing down and U.S. regulators imposing strick limits on mergers and acquisitions. CN has now reached a crossroads. Is CN’s North American strategy still the right one?
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Pauline Vaillancourt: Chants Libres’ Visionary Leader
8,00 $ – 50,00 $CASE STUDY. The company must double its annual funding if it is to meet its artistic and organizational objectives.
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Hélène : Dr Jekyll et Mister Hyde
8,00 $ – 50,00 $ÉTUDE DE CAS. Laura complète présentement un doctorat en management. Sa thèse porte sur le développement d’une grille comportementale visant à évaluer le potentiel de gestion des cadres.
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ABC Insurance
8,00 $ – 50,00 $CASE STUDY. Through a complete reorganization of work, she hopes to counter problems related to customer retention and finding new clients.
Showing 661–675 of 785 resultsSorted by latest