Alison Gaylard

Alison Gaylard completed her degree in English at the University of Natal (Pietermaritzburg) and her postgraduate qualification at Wits University. She joined WBS in February 2009 as part-time Case Writer and now works on a freelance basis. Her case studies so far have focused on marketing, strategy and entrepreneurship. Alison continues to work on ad hoc editing/proofreading projects, as well as regular book launches.

Dimension Data in Africa: Making BEE Work

CASE STUDY. In September 2012, IT firm Dimension Data paid out R1.26 billion to the various participants in a broad-based black economic empowerment (BBBEE) deal that the company had signed eight years earlier.

Mowana Spa: A Top-to-toe Experience

CASE STUDY. Since the opening of Mowana Spa at the Indaba Hotel in Fourways, north of Johannesburg, three years ago, marketing manager Sharon Hunink had sought to create an experience that would entice her customers to return again and again.

Zest: A Driving Force in Motors

CASE STUDY. Johannesburg-based Zest, well respected in the electric motor industry, was the only distributor of WEG motors throughout southern Africa.

Altis Biologics: From Labs to Riches

CASE STUDY. Doctor Nicolaas Duneas was in a quandary: as he sat in his dishevelled office at the Tshwane University of Technology (TUT), he pondered the future of his company Altis Biologics.

Birdi Golf Apparel: Flying High or Swinging Low?

CASE STUDY. In December 2008, Charlene Lewison, marketing director of the Johannesburg-based family business, Birdi Golf Apparel, surveyed the company’s well-stocked shelves with pride – but also with a growing sense of unease.