Immersive Training: Building the Police Force of the 21st Century: Abstract
This two-part case describes the efforts of the Longueuil agglomeration police department (SPAL) and Fady Dagher, its chief of police, to improve relationships between the officers and the communities they serve. In the wake of a policy implemented by the Quebec government to create a more community-based police force, the SPAL had adopted a community policing approach to this effect. The focus of this case is the fundamental transformation of police culture to highlight not just protection but also collaboration, with the police also playing a social role.
- Study various approaches to developing interpersonal skills.
- Study the question of skill development as a mechanism for transforming culture.
- Make the link between initial selection criteria and the need to develop competencies.
Main themes covered
- Culture change
- Skills development
- Police work
- Part A: September 2018
- Part B: October 2019 (included when buying a teacher license only)
Teachers’ notes are available for university teachers only. Please contact the HEC Montréal Case Centre.